If you’re not in a contract, 4 – 6 weeks to move to another supplier. Not moving? It’ll take a little less to get your new rates up and running. We’ll handle all of this for you and only contact you if there’s a problem with the transfer. Your existing contract will move seamlessly into the new one so no need to worry about being cut off during the switch over. We’ll let you know by email/ phone when your new contract goes live.